PRODUCT & SHOP FAQ

QUESTIONS ABOUT JINJERUP PRODUCTS & SHOP

  1. What are printables & what are you purchasing?
  2. How to order & use the printables?
  3. Payment Method
  4. Printing Tips
  5. Do you charge sales tax?
  6. What is your return and exchange policy?
  7. Do you sell any readymade, tangible products?
  8. Do you offer a commercial license for Jinjerup’s Printable products?

JINJERUP TERMS OF USE & COPYRIGHT

  1. What are you allowed to do or not to do with Jinjerup printables?
  2. What are Jinjerup’s Terms of Use?
  3. Website Information

QUESTIONS ABOUT JINJERUP PATTERN DESIGNS

  1. What can I use Jinjerup Patterns for?
  2. Do you sell or license your Pattern Designs?
  3. Do you work on customized patterns?
  4. What is your design process like and can you work with my budget?
  5. Do you work with international clients?
  6. I’d love to have more information or discuss a quotation!

QUESTIONS ABOUT JINJERUP DESIGN SERVICES

  1. What other Design services do you offer?
  2. What is your design process like and can you work with my budget?
  3. Do you design for events such as birthdays, weddings or parties?
  4. Do you work with international clients?
  5. I’d love to have more information or discuss a quotation!

If you have a question which is not listed above, please contact us: jinjerup.shop[at]gmail.com

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QUESTIONS ABOUT JINJERUP PRODUCTS & SHOP

1. WHAT ARE PRINTABLES & WHAT ARE YOU PURCHASING?

• Printables are handmade gifts of love from you, by you, for your loved ones. Printables are PDF file templates of a wide variety of items such as party packs, stationery sets, giftboxes, giftwrap, photoframes & more that you can easily download and print at home or at your local print shop. The PDF files are REUSABLE & SAVES MONEY! Before purchase, please carefully review:
1. your Product(s)’ Descriptions, Details & images (on their individual webpages)
2. Product & Shop FAQ
3. Jinjerup Terms of Use(When you buy or use Jinjerup PDF files, you agree that you can only use Jinjerup PDF Files for your own personal, non-commercial use only.)
• If you have any questions about Jinjerup printables, please contact us, we would be happy to address your queries.

2. HOW TO ORDER & USE THE PRINTABLES?

  1. Click on the ADD TO CARD button and complete the transaction via Paypal.
  2. Once payment has been received, we shall email your Paypal registered email address with a download link, within 24-28 hours. (Please note that we shall not ship/mail you any PDF Files or any tangible products. Download link provides you a zipped folder with your PDF Files inside.)
  3. Download and unzip the folder.
  4. Open & print PDF files in FREE Adobe Reader software. (Your screen & printer’s printout colors may look slightly different from PDF files)
  5. Have fun using your printables! (You’ll need a printer, scissors & blade/paper cutter.)

3. PAYMENT METHOD

SAFE PAYMENTS – your payments are processed by Paypal, its easy, fast and secure! Paypal allows payments via credit card, debit card, checking account or funds from your own Paypal account. We are Paypal verified.

4. PRINTING TIPS

• Your screen & printer’s printout colors may look slightly different from PDF files so its always best to do a test print of your PDF File before printing multiple copies, this not only saves your ink, it also saves time & money!
• For optimal printing results, set printer settings to maximum (or best) quality, with no page scaling for letter sized paper or card stock.

5. DO YOU CHARGE SALES TAX?

Customers are responsible for any Sales Tax or Custom Fees or Duties in their respective countries. Please check with your local customs office about rules and regulations that may apply to you.

6. WHAT IS YOUR RETURN AND EXCHANGE POLICY?

• Due to the digital nature of the product, we do not accept refunds or exchanges. Please carefully review and confirm your order before purchasing, thank you.
• If you encounter a problem with a download link or a file that has been sent to you, please email us and we shall email your Paypal registered email address a new download link to you as soon as we possibly can!

7.DO YOU SELL ANY READYMADE, TANGIBLE PRODUCTS?

Currently, we do not have any readymade products for sale but we shall definitely update our SHOP Section when we do, please stay tuned for more!

8.DO YOU OFFER A COMMERCIAL LICENSE FOR JINJERUP’S PRINTABLES?

For more information, please contact us at jinjerup.shop[at]gmail.com for more information.

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JINJERUP TERMS OF USE & COPYRIGHT

1. WHAT ARE YOU ALLOWED TO DO OR NOT TO DO WITH JINJERUP PRINTABLES?

You are allowed to only use & print Jinjerup printables PDF files for your own personal, non-commercial use. They are reusable and you may print as many copies as you like!

PROHIBITED USES
You are not allowed to:

  1. alter, reproduce, copy, extract, modify or redistribute the PDF files;
  2. remove any notice of copyright, trade-mark or other proprietary right from any place where it is on or embedded in PDF files;
  3. sell, sub-license, re-sell, rent, lend, assign, gift or otherwise transfer or distribute the PDF files or the rights granted under Jinjerup Terms of Use;
  4. use the PDF files in design template applications intended for resale, whether on-line or not, including, without limitation, website templates, Flash templates, business card templates, electronic greeting card templates, and brochure design templates;
  5. use or display the PDF files on websites or other venues designed to induce or involving the sale, license or other distribution of “on demand” products, including postcards, mugs, t-shirts, posters and other items (this includes custom designed websites, as well as sites such as www.cafepress.com);
  6. use the PDF files in posters (printed on paper, canvas or any other media) or other items for resale, license or other distribution for profit;
  7. use any of the PDF files as part of a trade-mark, design-mark, trade-name, business name, service mark, or logo;
  8. incorporate the PDF files in any product that results in a re-distribution or re-use of the PDF files (such as electronic greeting card web sites, web templates and the like) or is otherwise made available in a manner such that a person can extract or access or Reproduce the PDF files as an electronic file;
  9. use the PDF files in a fashion that is considered to be pornographic, obscene, immoral, infringing, defamatory or libelous in nature, or that would be reasonably likely to bring any person or property reflected in the PDF files into disrepute;
  10. post a copy of the PDF files on a network server or web server for use by other users;
  11. use or display the PDF files in an electronic format that enables it to be downloaded or distributed via mobile devices or shared in any peer-to-peer or similar file sharing arrangement;
  12. making derivative works from or otherwise exploit the PDF files in any way.

2. WHAT ARE JINJERUP’S TERMS OF USE?

• When you buy or use Jinjerup PDF files, you agree that you can only print & use Jinjerup PDF Files for your own personal, non-commercial use only. You are not allowed to share, change, sell, distribute, re-sell the PDF files or printed copies of the PDF files for any profit or commercial use. The copyright is not transferable with the sale or use of Jinjerup PDF files. All designs, photos, art & illustration (content) is property of Chan Lynn and Copyright © Chan Lynn Jinjerup. Jinjerup retains all rights to content.

For more updated information, please review the Jinjerup Terms of Use posted on the Website ( www.jinjerup.com/digitaltermsofuse ). The Jinjerup Terms of Use on the Website are also binding. Your continued use of the Content after any such changes are posted will constitute your acceptance of these changes. In the event of any inconsistency between Jinjerup Terms of Use (issued with Jinjerup printables or products or on any other Jinjerup Terms of Use on the website ( www.jinjerup.com ), the terms of the Jinjerup Term of Use on the website ( www.jinjerup.com/digitaltermsofuse ) shall govern.

3. WEBSITE INFORMATION

• By visiting this website, you agree that you will not copy, print, download or otherwise reproduce any part of our products or images for any personal or commercial purposes. Jinjerup Free Printables (Freebies) are solely intended for personal, non-commercial use and you are strictly prohibited from using them for commercial purposes or as part of a commercial enterprise. Jinjerup Free Printables (Freebies) are also governed by Jinjerup’s Terms of Use.

• By purchasing an item from this site, you agree that neither Jinjerup nor its owner & designers shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, designs or delivery. You agree to allow Jinjerup to brand some products with our logo, copyright and identifying information.

• THE WEBSITE AND CONTENT IS PROVIDED “AS IS” WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. JINJERUP DOES NOT REPRESENT OR WARRANT THAT THE CONTENT WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE. Jinjerup’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right.

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QUESTIONS ABOUT JINJERUP PATTERN DESIGNS

1. WHAT CAN I USE YOUR PATTERNS FOR?

Jinjerup patterns can be used to make your products, blogs, websites or printed designs look super cute & unique! We have hundreds of patterns available, as singles or collections, please click HERE to view all the pattern!

2. DO YOU SELL OR LICENSE YOUR PATTERN DESIGNS?

Yes, we sell and/or license our Jinjerup pattern designs for personal, small to medium business and commercial purposes.

3. DO YOU WORK ON CUSTOMIZED PATTERNS?

Sure,we are open to any work that you have in mind, but please note that we might have ongoing/overlapping work commitments or projects on hand. Contact us to see how we can help you with your event! that might be

4. WHAT IS YOUR DESIGN PROCESS LIKE & CAN YOU WORK WITH MY BUDGET?

Depending on the scope and budget of each project, customized pattern design projects can vary, so we work with each client to come up with a work timeline (schedule) tailored to their needs. Please don’t hesitate to contact us no matter what your budget is to see if we can come up with something for you.

5. DO YOU WORK WITH INTERNATIONAL CLIENTS?

Yes! We work with all our clients via e-mail.

6. I’D LOVE TO HAVE MORE INFORMATION OR DISCUSS A QUOTATION!

You can contact us directly via email at jinjerup[at]gmail.com . We’d be happy to work with you to come up with a customized quotation. When emailing us, please be sure to let us know the date that you need the pattern designs by and of course the details of the pattern designs that you require.

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QUESTIONS ABOUT JINJERUP DESIGN SERVICES

1. WHAT OTHER DESIGN SERVICES DO YOU OFFER?

We are not limited to pattern designs & printables, our design services range from graphic design, packaging design, logo design & business branding. We are open to any work that you have in mind and offer design studio services. Please click HERE to view samples of all our design services.

2. WHAT IS YOUR DESIGN PROCESS LIKE & CAN YOU WORK WITH MY BUDGET?

Depending on the scope and budget of each project, customized design projects can vary, so we work with each client to come up with a work timeline (schedule) tailored to their needs. Please don’t hesitate to contact us no matter what your budget is to see if we can come up with something for you.

3. DO YOU DESIGN FOR EVENTS SUCH AS BIRTHDAYS, WEDDINGS OR PARTIES?

Of course! We are open to any work that you have in mind, but please note that we might have ongoing/overlapping work commitments or projects on hand. Contact us to see how we can help you with your event! that might be

4. DO YOU WORK WITH INTERNATIONAL CLIENTS?

Yes! We work with all our clients via e-mail.

5. I’D LOVE TO HAVE MORE INFORMATION OR DISCUSS A QUOTATION!

You can contact us directly via email at jinjerup[at]gmail.com . We’d be happy to work with you to come up with a customized quotation. When emailing us, please be sure to let us know the date that you need the designs by and of course the details of the designs that you require.

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